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Support FAQ
How quickly can I get support?
Chat and email support are available 24/7 for Pro and Enterprise customers. Starter plan customers receive email support with response within 24 hours.
Do you offer phone support?
Yes, phone support is available for Enterprise customers. Pro customers can schedule calls for complex technical issues.
Can I get help with implementation?
Absolutely! Our team provides implementation assistance, including custom integration support and training for your development team.
What if I need help outside business hours?
Our chat support is available 24/7. For urgent issues, Enterprise customers have access to emergency support hotline.