Privacy Policy
Your privacy is fundamental to our mission of making the web accessible. Learn how we protect your data while providing world-class accessibility solutions.
Table of Contents
Information We Collect
Section 1
How We Use Information
Section 2
Information Sharing
Section 3
Data Security
Section 4
Cookies & Tracking
Section 5
Your Rights
Section 6
Introduction
AxOrigin, ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our accessibility solutions, including our accessibility widget, monitoring services, audit tools, and related platforms.
Our Commitment
- We collect only the information necessary to provide our services
- We never sell your personal information to third parties
- We implement industry-leading security measures to protect your data
- We comply with GDPR, CCPA, and other privacy regulations
Information We Collect
We collect information to provide and improve our accessibility services
Account Information
- Name and contact information
- Email address and phone number
- Company name and job title
- Billing and payment information
- Account preferences and settings
Usage Data
- Website interaction data
- Widget usage analytics
- Feature adoption metrics
- Performance and error logs
- Support interaction history
Technical Data
- IP address and device information
- Browser type and version
- Operating system information
- Accessibility preferences
- Session recordings (when consented)
Accessibility Data
- Website accessibility scan results
- Compliance violation reports
- User accessibility preferences
- Widget customization settings
- Accessibility improvement metrics
Widget-Specific Data Collection
When you install our accessibility widget on your website, we may collect:
- • Website URL and domain information
- • Page views and user interactions with the widget
- • Accessibility preference selections by end-users
- • Website accessibility scan results and improvement suggestions
- • Performance metrics and error reporting for optimization
How We Use Information
Service Provision
- • Provide and maintain accessibility services
- • Process payments and manage subscriptions
- • Generate accessibility reports and analytics
- • Customize widget functionality and appearance
- • Provide technical support and customer service
Communication
- • Send service updates and notifications
- • Respond to inquiries and support requests
- • Share important security or policy changes
- • Send marketing communications (with consent)
- • Provide educational content about accessibility
Improvement & Analytics
- • Analyze usage patterns and service performance
- • Develop new features and improvements
- • Conduct research on web accessibility trends
- • Optimize widget performance and compatibility
- • Generate anonymized industry reports
Legal & Compliance
- • Comply with legal obligations and regulations
- • Protect against fraud and unauthorized access
- • Enforce our terms of service
- • Respond to legal requests and court orders
- • Maintain records for audit purposes
Data Security
We implement comprehensive security measures to protect your information
Encryption
All data is encrypted in transit using TLS 1.3 and at rest using AES-256
Access Controls
Multi-factor authentication and role-based access controls for all systems
Regular Audits
Annual security audits and penetration testing by third-party security firms
Compliance
GDPR, CCPA, and PIPEDA compliance
Additional Security Measures
- • Regular security training for all employees
- • Secure development lifecycle practices
- • 24/7 security monitoring and incident response
- • Regular backup and disaster recovery testing
- • Zero-trust network architecture
- • Vulnerability scanning and patch management
- • Third-party security assessments
Your Rights
Under GDPR, CCPA, and other privacy laws, you have important rights regarding your data
GDPR Rights for EU Residents
How to Exercise Your Rights
To exercise any of your privacy rights, please contact us using the methods below:
Data Portability
You can request a copy of your data please contact us using the methods below:
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